Careers at Storepass

About the Role

You will work directly with our leadership team to build new features, enhance existing ones, and ensure the overall stability and performance of our software. This is a unique opportunity to join a growing startup at an early stage and have a significant impact on the direction and success of the company.

Key Responsibilities

• Design, develop, and maintain key features of the Storepass platform using Node.js, React.js, Express.js, and MongoDB.
• Collaborate with the CEO and other team members to define the product roadmap and architecture.
• Ensure scalability, performance, and security across all parts of the platform.
• Identify, troubleshoot, and resolve technical issues promptly.
• Write clean, maintainable, and testable code.
• Mentor and guide junior developers as the team grows.
• Contribute to strategic decisions around product development, tech stack, and infrastructure.

Skills & Qualifications

• 4+ years of experience in software development, particularly with JavaScript frameworks.
• Proficiency with Node.js, Express.js, React.js, and MongoDB.
• Experience with Parse Platform and Docker is a plus.
• Strong understanding of RESTful API design.
• Experience with cloud infrastructure (AWS, GCP, or Azure) and CI/CD pipelines.
• Familiarity with ecommerce platforms (Shopify, BigCommerce) is a plus.
• Passion for building products from the ground up and willingness to take ownership of projects.
• Strong communication skills, capable of explaining complex technical concepts to both technical and non-technical stakeholders.
• Self-motivated and comfortable working in a fast-paced startup environment.

Preferred

• Experience with Parse Platform.
• Previous experience in ecommerce platforms like Shopify or BigCommerce.
• Interest in board games and trading card games.

Why Join Us?

• High Impact Role: Directly influence the future of our product and tech stack.
• Equity Options: Be part of our success story with stock options.
• Collaborative Environment: Work closely with a team that values creativity, hard work, and innovation.
• Professional Growth: Opportunities for leadership, skill development, and career advancement.

How to Apply

Interested in this position? Send your resume and cover letter to contact@storepass.co.

About the Role

Our Customer Service Representatives provide support to our customers, helping them navigate our products and resolve any issues they encounter.

Key Responsibilities

• Assist customers via email, chat, and phone.
• Resolve issues in a timely and effective manner.
• Document customer interactions and feedback.
• Collaborate with the product team to improve user experience.

Skills & Qualifications

• 1+ years of experience in customer service.
• Strong communication skills.
• Ability to learn and understand software products.
• Empathy and patience when working with customers.
• Team player with a positive attitude.

Preferred

• Previous work in tech support or SaaS environments.
• Interest in board games and trading card games.

Why Join Us?

• Supportive team environment.
• On-the-job training.
• Growth opportunities.

How to Apply

Interested in this position? Send your resume and cover letter to contact@storepass.co.

About the Role

As a Quality Assurance team member, you will help ensure Storepass features are reliable, easy to use, and ready for the stores that depend on them every day. You will test new releases, reproduce customer issues, document findings, and work closely with product, engineering, and support to improve the overall customer experience.

Key Responsibilities

• Test new and updated Storepass features across retailer workflows, including inventory, pricing, buylist, ecommerce, and point-of-sale tools.
• Create clear bug reports with reproduction steps, screenshots, expected behavior, and customer impact.
• Run regression checks before releases and help verify fixes after engineering changes.
• Document edge cases and common workflows so the team can ship with more confidence.
• Collaborate with support and engineering to investigate customer-reported issues.
• Help improve internal QA processes as the product and team grow.

Skills & Qualifications

• Strong attention to detail and curiosity about how software behaves in real-world workflows.
• Clear written communication and the ability to explain issues step by step.
• Comfort learning ecommerce, inventory, pricing, and retail operations concepts.
• Ability to balance thorough testing with practical release timelines.
• Self-motivated and comfortable working in a fast-paced startup environment.

Preferred

• Previous experience in software QA, technical support, ecommerce, or retail operations.
• Familiarity with Shopify, BigCommerce, point-of-sale systems, or inventory management tools.
• Interest in board games and trading card games.

Why Join Us?

• Meaningful ownership over product quality and customer experience.
• Close collaboration with product, engineering, and support.
• Opportunities to grow with a small and expanding team.

How to Apply

Interested in this position? Send your resume and cover letter to contact@storepass.co.

About the Role

As a Sales and Marketing team member, you will help introduce Storepass to more game stores by running product demos, following up with interested retailers, and building thoughtful outreach programs. This role is ideal for someone who can speak clearly with store owners, understand their workflows, and help turn customer conversations into a stronger sales and marketing motion.

Key Responsibilities

• Run Storepass demos for prospective stores and explain how the platform supports their inventory, pricing, ecommerce, and buylist workflows.
• Follow up with demo leads, answer questions, and help stores understand next steps.
• Research and contact stores that may be a good fit for Storepass.
• Maintain organized notes on prospects, conversations, objections, and follow-up tasks.
• Help develop outbound campaigns, messaging, and experiments for reaching more game stores.
• Share feedback from sales conversations with product, support, and leadership.

Skills & Qualifications

• Strong verbal and written communication skills.
• Comfort presenting software, answering questions, and adapting the conversation to each store.
• Organized follow-through and the ability to manage multiple prospects at different stages.
• Interest in learning retail operations, ecommerce, and inventory management.
• Self-motivated and comfortable working in a fast-paced startup environment.

Preferred

• Previous experience in sales, marketing, customer success, retail, or SaaS.
• Experience with outbound sales, email campaigns, CRM tools, or demo scheduling.
• Interest in board games and trading card games.

Why Join Us?

• High-impact role helping shape how Storepass reaches new stores.
• Direct collaboration with leadership on demos, outreach, and positioning.
• Room to grow into broader sales, marketing, or customer success responsibilities.

How to Apply

Interested in this position? Send your resume and cover letter to contact@storepass.co.